Hsbc secure key

The Digital Secure Key on HSBC Taiwan App can replace your physical Security Device, allowing you to generate security codes to log on to online banking or verify transactions more quickly and securely, hsbc secure key.

New fraud counter-measures effective 22 August Verification needed for new online and mobile banking registration. There's a hour cooling-off period for Mobile Secure Key set-up. For more tips, visit our security centre. Say goodbye to forgetting to take your Security Device out or worrying about its battery life!

Hsbc secure key

If you need any help with accessing online or mobile banking, please check out our help tool below before going any further. Activating your Secure Key. Physical Secure Key - You'll need to have received your physical Secure Key this could take 10 working days from the time you've requested. You can set up app access on up to 3 different devices. To do this:. If you have access to the app through a device you no longer use, you should remove it via 'Manage devices'. To do this, go to the Profile section of the app and select 'Security and generate security code'. If you're using online banking, select 'Account services' in the top menu to find 'Manage devices'. Alternatively, you can contact us on so we can remove the device for you. This will prevent fraudulent access to your accounts. If you can still use your Secure Key, but would like to replace it, you can do either of the following:. If you've chosen to receive a new physical Secure Key, you'll need to wait to receive it and then follow these steps:. You'll have 30 days to activate your new Secure Key.

Your new password, security question and answer will not be used to log on to online banking.

We take your online safety very seriously. If you use online or mobile banking, our physical or Digital Secure Key gives you added protection against fraud. The Secure Key generates a temporary code so only you can access your accounts. Fraud alert: Never give out your security codes to anyone. Criminals pretend to be people you trust like a company you pay bills to, HSBC or even the police. To find out more, visit our Security centre.

If you're having problems with your physical or Digital Secure Key, check out our troubleshooting guide. You'll find a list of error codes and explanations of what they mean, plus information on where to go if you've forgotten your security details. The Secure Key does not have an off button. After 30 seconds of inactivity, the device will automatically switch off. Step 1 You will see this message when setting up your PIN for the first time if the two entries do not match. The new PIN you have entered is not safe and could be guessed. Please enter another PIN. Your PIN can be made up of any numbers as long as they don't follow a logical or sequential pattern, for example or Press the green button to enter your PIN again. Your Secure Key will remember the number of failed attempts you have made.

Hsbc secure key

Enter your Personal Internet Banking username and click Continue. Click on the Log on with Security Code link on the bottom of the page. Tap on the Generate Security Code button on the bottom of the mobile banking app screen. Note: Some users may need to scroll down in order to see the Generate Security Code button. Tap on the Log on security code button. Or, enter your Digital Security Device Passcode, a six to nine character passcode you created when you registered. Your six-digit security code will appear on the bottom of the page and expires in 30 seconds. Quickly enter your six-digit number into the Enter Security Code field.

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To view or remove devices, select the profile icon at the top of the app screen, then the 'Security' option and 'Manage my devices'. You'll now be able to log on using your Digital Secure Key. Not Registered? Back to top. What options do I have to log on to online banking? View all your accounts at a glance and find the functions you need easily with our intuitive new interface. This link will open in a new window. Select 'Account services' from the top menu. Send money, view statements and stay secure. How many personal devices can be linked to activate Digital Secure Key? Easy peasy! Enter your username and then security code.

It will keep your personal information and money even safer online. The device gives you an extra layer of protection for online banking transactions.

Connect with us. You'll have 3 attempts to enter your PIN correctly. Do this either by entering your password in full, not just 3 characters and a one-time code sent by text message, or via a code generated on your physical Secure Key. This webpage is not endorsed by or affiliated with Google in any way. Move money easily One easy-to-use consolidated interface to fulfill your transfer needs, including foreign exchange transactions, payments for HSBC credit cards, HSBC Global Transfer, and other local payments. Easy peasy! Reset your log on details. If you use online or mobile banking, our physical or Digital Secure Key gives you added protection against fraud. Support Android OS version 8 and later. Switch to online statements and you'll never have to file your bank statements again. Step 1: Log on. Follow the steps to complete the chosen action. To find more, take a look at our guide.