Old xfinity box

Saturday, November 21st, AM.

Tuesday, March 22nd, PM. Elderly customer in 80's. Was sent 2 new X1 boxes without our asking, as Xfinity said our old ones will stop working in April. We are old people with TV's that are 25 years old. They only have cable in, on them. We will never use streaming, or voice command or on demand or record anything. We just want to turn the TV on and get the channels we pay for.

Old xfinity box

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I deeply regret giving up the legacy box we had as the interface on the X1 box is not very intuitive and old xfinity box complicated for no good reason.

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HD Tuners: 6. Data effective as of post date. Offers and availability may vary by location and are subject to change. Share Nov 10, It has a user-friendly interface, excellent voice remote, and more integrated streaming apps than other DVRs. It also has a solid mobile app that lets you access your live channels, on-demand content, cloud DVR recordings, and subscription streaming apps on your mobile devices.

Old xfinity box

Saturday, November 21st, AM. In addition to the accurate comments from dayziner, the guide in legacy service the "old interface" with easily-read white letters on blue background allows looking at listings for one channel at a time as much as two weeks in advance by "highlighting" a channel in the guide then pressing the guide button again. Vertical scrolling through the selected channel is quick and easy. I looked for this functionality in the X1 guide at a friend's house; it's not available with the dark, nearly unreadable X1 guide. Apparently, horizontally scrolling "into the future," was the closest equivalent and was very slow and awkward. I also like setting reminders in legacy service; I couldn't find an equivalent in the X1 guide.

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A screen comes on the old set that says voice command yes or no. Unfortunately, since we are phasing out the older legacy platform, it's not possible to go back to a legacy box. Is it possible to get an old legacy box and go back to the much nicer interface? Xfinity Community Forum. It's really a shame that xfinity didn't make an option with more settings for customizing the guide view. Totally ridiculous. Please advise, Thank You. Vertical scrolling through the selected channel is quick and easy. Or do we need to buy new TV's? We ask that you post publicly so people with similar questions may benefit from the conversation. We care about how our customers feel and think about our services and features and welcome you all to share your suggestions and what changes you think could be implemented to improve your experience. They only have cable in, on them. The entire interface is absolutely awful and inconvenient.

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And it takes 3 or 4 seconds for the channel to change. New to the Community? The entire interface is absolutely awful and inconvenient. Please, mark a reply as the Accepted Answer. Xfinity Community Forum. Possible to go back to legacy cable box? I just did thank You. Even with the extra options like being able to start a show or movie from the beginning if you missed the beginning The x1 guide is horrible. It would seem that those who designed the X1 guide don't use it themselves. Too many shows are displayed in the guide making room for only the first word in a show title.