Touchpad not working in hp laptop

There are several options for troubleshooting your touchpad when it is not working. Use the following procedures, until a solution is found. On some touchpads, you can turn the touchpad on or off by double tapping in the upper-left corner of the touchpad.

PC Hardware Diagnostics Tool. A slow or frozen computer could be caused by your hardware. Run this hardware diagnostic to check. Still need help? Try these automated solutions. Sign in or create an HP account to connect with a live agent may require an active warranty. This product cannot be identified by serial number alone.

Touchpad not working in hp laptop

Is your HP touchpad no longer responsive? It can feel crippling to not be able to use your laptop when your main point of navigation — the cursor — is completely useless. Make sure that the laptop touchpad has not accidentally been turned off or disabled. You might have disabled your touchpad on accident, in which case you will need to check to make sure and if needed, enable the HP touchpad again. The most common solution will be to double tap the top left corner of your touchpad. If you see a small glowing orange light, this usually indicates that the touchpad is not working and has been disabled. Your computer might just need a reboot. If you have not tried restarting your computer, do this now. Hit enter, and tab up until you see restart. You can also do a hard restart by pressing the power button, and turning back on, but this is not usually recommended as it may result in data corruption in any files you have open. It might be that you need to update the drivers for your touchpad. Check to see if you can use an external mouse. If the external mouse is not working or you are not able to access one, follow the instructions below to navigate through your computer using the keyboard, very carefully. The software securely scans your computer for outdated drivers and updates them automatically — saving you the frustration and time of trying to fix the problem yourself. If your computer was unable to automatically update, your files may be corrupted or you may need to download the drivers from the manufacturer directly.

This is useful especially when you are trying to remove any driver-related troubles and reinstall it. Windows update impacting certain printer icons and names. It seems it is related to the new software update as the external mouse is working fine.

Go to Solution. First, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally,. If it does, it would confirm a software issue and you follow the below steps if it doesn't work on its a hardware failure and I would suggest a touchpad replacement. I recommend you to uninstall any generic synaptic drivers showing up for the touchpad if available under hidden devices from the device manager:. Troubleshoot the devices and drivers in Device Manager.

Lillian Lai. Is the HP Touchpad not working? This is a common issue and you can fix the HP touchpad not working quickly and easily! Here are the solutions you can try to fix the HP laptop Touchpad not working. If the Touchpad is disabled, your laptop Touchpad stops working.

Touchpad not working in hp laptop

My daughter approached me a few days ago because her touchpad stopped working, I had asked if this happened before, and she said yes, but normally a restart is resolved, but didn't happen a lot. I asked her if she had done anything differently, and all she did was use tablet mode, as was showing to her friend. I just thought she made switched the touchpad off, by pressing some key combination, but when I checked the settings, I couldn't find anything for the touchpad only the mouse settings. I did Google, and most results showed an update driver option, but couldn't even find the touchpad in the device manager. At the time laptop was running Win 10, I did a normal update and never resolved, I then updated to Win 11, but never resolved either. My final option was to perform a system restore, unfortunately that hasn't resolved either.

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Thanks for your feedback. Was this article helpful? Please enter a valid serial number. You might need to manually turn on the Touchpad under your settings. I tried to find this 21H1 version on HP Support but it seems they have not uploaded the drivers for this version. Therefore, confirming this is not the case is always a good idea. Navigate to the Additional Settings option and open the Touchpad Settings box. Accepted Solutions. Need Windows 11 help? This product cannot be identified by serial number alone.

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Too technical. Download and install Advanced Driver Updater. Once complete, restart your computer. This thread is locked. Your Component Tests menu might be different, depending on the components installed on your computer. Detach the AC adapter if connected, followed by removing the laptop battery. You have multiple accounts. In the new window, select the option that reads Browse my computer for driver software. Get guided help for ink quality issues from our automated Virtual Assistant. From here, enable Touchpad settings.