Xbox.refund
Home Home. Request a refund xbox.refund digital games. Questions about a refund email?
Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:.
Xbox.refund
If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. Note: If you can't request a return or get a prepaid shipping label for your return, contact support. You can request a return or exchange on your Microsoft account Order history page. Open Order history. For detailed information about return and refund policies, see Microsoft Terms of Sale. When you make a qualifying return, we'll credit the full amount, less the original shipping and handling charges. Refunds are generally processed within 3—5 business days after we receive your item and find it eligible for a return. Refunds are applied to the original payment option. Return labels expire after a certain time, contact Sales support for assistance. In Australia, this return information does not affect any remedy you may have under the Australian Consumer Law. If you see we've issued the refund, but the money hasn't been credited back to your payment provider, please wait a few days. Refunds are generally processed within 3—5 business days and are applied to the original payment option.
Windows Insiders, xbox.refund. For certain offers, additional terms may apply to your purchase.
When you request a refund for something you purchased from Microsoft Store, you can track its status online. Not all subscriptions are eligible for a refund. If you were eligible for a refund, you can see the refund status by following the steps below. If you were not eligible for a refund, or if you cancelled recurring billing, there will not be a refund entry. If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page. Open Order history.
Hey gamers! Are you experiencing a problem with a specific game? When you open the page, go to the "Help with games" section in order to find the right path to look for help. Additional information on Game support can be found here: How do I get the right game support? January 12,
Xbox.refund
When you request a refund for something you purchased from Microsoft Store, you can track its status online. Not all subscriptions are eligible for a refund. If you were eligible for a refund, you can see the refund status by following the steps below. If you were not eligible for a refund, or if you cancelled recurring billing, there will not be a refund entry. If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page. Open Order history. If you see we've issued the refund, but the money hasn't been credited back to your payment provider, wait a few days.
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If you don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. Yes No. Thank you! Open Order history. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Accessibility center. If a third party is billing you for your subscription, contact them for info about cancellations and refunds. For certain offers, additional terms may apply to your purchase. Troubleshoot Microsoft Store in Windows. You can start the refund request process for any Digital Game Product by signing in to the account that made the purchase at the page link below. If everything is correct, select Submit. Microsoft training. Incorrect instructions. At the bottom, you should see the things you can refund. Settings, apps, and games in Microsoft Store.
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This takes you to the refund page where it gives you information about the process. Microsoft Store More Refund Request Process. Home Home. Prevent unauthorized purchases on Xbox consoles. Microsoft Services Agreement. Can you help us improve? You have multiple accounts. To do so on console:. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded. Authorize or troubleshoot a purchase. Sign in with Microsoft. Open Order history Find the product. Note: If you don't see a refund, that is because you cancelled your subscription outside the refund eligibility period. Choose the subscription that you want to manage, and then follow the steps to cancel.
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