Your computer trusted platform module has malfunctioned

Although the actual reasons for the error are still unknown, we conclude several effective and proven fixes after analyzing extensive user reports on answer. Outlook with Office account keeps prompting for password.

March 11, Are you trying to recover or access your Microsoft Account? Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. February 27, Ask a new question. Outlook with Office account keeps prompting for password. After entering it, an error pops up "Your computer's Trusted Platform Module has malfunctioned.

Your computer trusted platform module has malfunctioned

Most of you might not know what the Trusted Platform Module is. Developed for improving security, TPM is a microchip embedded within the motherboard. It is designed to focus on security-related features, which include storing data. The TPM holds vital information such as confidential certificates, passwords, and encryption keys. The current version of TPM 2. While it provides the respective services, there is a prevailing threat of malfunctioning. What to do if you observe the "Outlook Trusted Platform Module has malfunctioned? Now let's read this article to get the solutions. Before we lead into the solutions to TPM malfunctioning, there are things to consider. TPM, consequently, features multiple error codes and exists in various forms. As we are to teach you the TPM malfunctioning errors, we shall list them. This will give you an understanding of how these errors co-exist in the system. Let's see what kind of error codes you can come across while discussing TPM errors:. These error codes, in particular, come up when you try activating your Microsoft apps. There are many reasons related to it.

The problem may include other elements if it does not involve the TPM module. TPM, consequently, features multiple error codes and exists in various forms. It is a trusted backup tool that can help you copy partitions and even the whole disk.

Sometimes, the TPM may malfunction, resulting in users not being able to access applications such as Outlook or Microsoft Office. Thankfully, there are quite a few ways you can fix the TPM malfunctioning error. The first step in resolving common Windows errors is to perform a clean boot to check whether third-party software is causing the issue. It's not unusual for third-party software to conflict with your Windows PC. Here's how you can clean boot your PC:. If the error doesn't appear, then uninstall any recently installed third-party application. Then reverse the changes you made and use your computer as you would.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Note Some of these troubleshooting methods can only be performed by a Microsoft admin. For manual steps or more information, see Reset Microsoft Apps for enterprise activation state. Temporarily disable your antivirus software. Contact your system administrator to find out if you are behind a proxy or firewall that is blocking this process. If so, you will also need to temporarily disable your proxy or firewall connection. For manual troubleshooting for step 7, or for more information, see Fix authentication issues in Office applications when you try to connect to a Microsoft service. Open a Command Prompt window as an administrator.

Your computer trusted platform module has malfunctioned

By Oluwaseun Bamisile. Published August 7, This article features several solutions to resolve the issue. A corrupt or outdated TPM driver sometimes causes this error in Windows To do that, follow the procedures below. However, before doing that, ensure to back up all of your important files. To reset TPM in Windows 11, follow the steps below. Trusted Platform Module is a piece of hardware that plays a role in ensuring the security of computer systems. It creates an environment specifically designed for tasks like encryption, decryption, and key generation.

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Right-click the Start menu at the bottom of your screen and select Device Manager from the context menu. This solution is for users who are unable to access Microsoft Office because of the Trusted Platform Module error. This site in other languages x. Look over the data and select "Save" to export fixed emails on your computer. To do so, turn off your computer completely and unplug the power cable and other peripherals, wait for about 30 seconds and plug the power cable back in, and turn your computer on. If you are considering fixing your data files across Windows, you should try this tool. Alternatively, take a look at how to perform a clean boot in Windows 10 to understand better how the process works. Then follow the on-screen prompts to complete the removal. After that, you can select Access Work or School , and then click on Connect and enter your credentials just like Steps in Fix 3. While Error is a consistent problem that needs to be answered, clearing it is essential.

Although the actual reasons for the error are still unknown, we conclude several effective and proven fixes after analyzing extensive user reports on answer.

You try to back up your data and clear TPM. Open File Explorer. View all page feedback. Clean booting Windows will prevent conflicts from third-party startup processes during the Microsoft activation process. So, you need to check if your TPM is working properly. Try It Free. If not, you can back up your data and clear TPM. The solution involves changing some entries in the Windows Registry Editor. This will amend all of the issues caused across the TPM module. Step 1. It will reset your security processor to its default settings.